Quality Policy

 

At VALCON, Lda., where we manufacture FLUCON Valves, Quality is a strategic and organization-wide commitment that guides our operations, supporting the trust of our customers and the excellence of our solutions.

Our mission is to provide innovative, reliable technical solutions tailored to each customer's operational needs, promoting the performance, safety, and efficiency of their operations.

The Quality Policy is aligned with the organization's purpose and context, as well as the requirements of relevant stakeholders, ensuring an approach consistent with the organization's objectives and its sector of activity.

Our actions are based on the following principles:

Meeting Applicable Requirements

We strictly comply with applicable legal, regulatory, contractual, and other requirements, ensuring full compliance in all processes, products, and services.

Continuous Improvement of the Quality Management System (QMS)

We actively promote the continuous improvement of the QMS's effectiveness, based on indicators, internal audits, risk analysis, opportunities, and stakeholder feedback.

Alignment with Quality Objectives

This policy serves as a framework for establishing and monitoring quality objectives, which are defined, communicated, and reviewed periodically.

Customer Focus

We place customers at the center of our decisions, providing them with effective, long-lasting, and technologically advanced solutions that meet their needs and expectations.

Employee Appreciation

We promote a safe, motivating, and participatory work environment. We invest in the ongoing development and well-being of our employees to ensure competence and commitment at all levels.

Social Responsibility and Sustainability

We act with integrity and responsibility towards society and the environment, promoting an ethical, inclusive, and sustainable culture.

The FLUCON Quality Policy is documented and communicated at all levels of the organization; it is understood and applied by all Workers in the performance of their duties; and it is available to the public and interested parties through our institutional channels.

Based on our Values and Principles, our Vision and commitment is to continue to invest consistently in the Quality and Development of People, promote the Continuous Improvement of our Management System and continue to meet the Expectations of our Customers and Partners.

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